TERMS OF BUSINESS WHEN ORDERING FROM HILLTOP

Our normal Terms of Business are Payment with Order. All Official Orders will be supplied on a Pro Forma basis, unless and until credit agreements have been agreed.

Payment can be made by Visa Debit, Maestro Debit, MasterCard, Visa Credit, Visa Electron, and JCB credit and debit cards.

DEBIT CARDS can be used for transactions of any value.

The minimum payment by CREDIT CARD is £20.00.

A Cheque or Postal Order should be made payable to

S M CHITTY.


ALL PRICES ON THIS WEB SITE WERE CORRECT WHEN THE SITE WAS PUBLISHED TO THE WEB , CHECK THE TOP OF EACH WEB PAGE FOR THE POSTED DATE. HOWEVER, PRICES DO FLUCTUATE, AND HILLTOP RESERVES THE RIGHT TO SELL GOODS AT THE PRICE QUOTED IN THEIR CURRENT BROCHURE.

At HILLTOP we use electronic card handling and therefore the latest security Chip and PIN security measures will be used. These security measures are designed to protect both parties in any transaction.

IMPORTANT NOTICE
Cheques should be made payable to: S M CHITTY

Goods will not be dispatched until the cheque has been cleared by the bank. This process will take a minimum of 5 working days.


Goods dispatched to UK addresses are normally sent by Royal Mail 1st Class Post, larger parcels by Parcel Force 48. 
Saturday deliveries by ParcelForce can be arranged but will incur an extra charge of £40.00.

We can of course send items anywhere in the world, but this would incur extra charges for delivery.  We would be happy to quote the cost of delivery for any items you might order. All our products are covered by a no quibble guarantee against faulty manufacture.

We GUARANTEE to refund your money if you are not completely satisfied with any goods ordered and return them to us in good condition within 28 days of purchase, and in original packaging where applicable.
Click here for further details of Hilltop’s & Ashford’s Guarantee.

We pack your order very carefully but sometimes accidents do happen so please advise us of any breakages as soon as possible or within 14 days of receipt.

We do not operate ‘normal’ shop hours and can be contacted in the evenings, up until 9 pm, or at weekends.  If we are out you will have to speak to the dreaded answer phone, please leave your name and telephone number and we will return your call as soon as we can.
 

We accept the following credit and debit cards:

Maestro Debit, Mastercard Credit, VISA Credit, VISA Debit, VIS Electro & JCB

"We offer a personal service and like to speak to our customers - please contact us to learn more"